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chilled ready-meals 144 customization 361
classified advertising 163 cybercommunity 300
classified advertising sites 163 cybercrime 107
closed loop transaction 86 cybersecurity 107
Coase transactions 27
D
collaborative relationships 149
communities of interest 218 data entry 242
community-building activities 223 data warehousing and mining 138
community empowerment 217 delivery of banking services in Africa
community informatics initiatives (CI) 259
217 demographic information 161
community-level impacts 13 Dennis and Future Publishing 140
community portals 220 deposit currency 87
competition authorities 142 desktop publishing systems (DTP) 140
competition commission 142 development of e-commerce 273
competition in the digital age 137 dhabas 240
complimentary assets 148 differential pricing 157
computer games 155 diffusion rates 72
computer kiosks 240 digital brands 137
consignment & freight agents (CFA) digital cash 84, 85, 86
369 digital cash system 89
consumer 275 digital certificate 113
consumer behaviors 278 digital contents 286
consumer-driven competition 136, 139 digital contents industry 288
consumer-driven life-span competition digital data highways 64
148 digital divide 5, 39, 43, 238, 287
consumer-facing firms 137, 138 digital economy 1, 3, 98, 99, 136,
consumer protection 107 201, 252, 288
consumer responsiveness 142 digital economy environment 98
contact cards 118 digital engineering campus 344
contactless cards 118 digital identity 105
continuous innovation 137 digital processes 63
contract journalists 145 digital product elements 160
convergence 100 digital products 154, 155
corporate strategies 359 digital revolution 63, 99
cost model 63, 66 digital signature 110, 112, 115, 125
cost-of-equity values 39 digital signature creation 116
credence goods 156 digital signature verification 116
credit cards 279 digital solution 351
criticism 66 digital technology 137, 175, 203,
cross-border banking networks 252 252, 254, 259
cross-border expansion 252 digital world 359
“customer buying logics” 366 digitally mediated symbol 111
customer relationship management Directorate of Supplies & Disposals
(CRM) 359, 360 (DS&D) 370
customer selection 89 disadvantages of digital cash 89



Copyright © 2005, Idea Group Inc. Copying or distributing in print or electronic forms without written
permission of Idea Group Inc. is prohibited.
Index 391


document authentication 109 electronic tools 219
downside risk (DR) 48 electronic transactions and contracts
107
E EMAP 138
embedded social relationships 150
e-auction 290
empirical considerations 72
e-bookstore 290
employment ad sites 163
e-business 98
end-consumer 136
e-business legislation 106
eProcurement solution 375
e-cash 85
equity 52
e-commerce 1, 2, 4, 21, 22, 43,
equity of service 217
63, 85, 201, 274, 290
escrow payment services 104
e-commerce activity 277
European Union 202
e-commerce consumption 21
experience good 156
e-commerce development 273, 275
e-commerce in China 273 F
e-commerce in different environments
274 file sharing 178
e-learning Initiative 346 financial capital 40
e-mail service 157 financial industry digitization 91
e-marketplaces 100 financial institution management 90
e-money 85 financial instruments 155
e-privacy 103 financial management 372
e-shopping 290 financial market reports 155
e-signature infrastructure 123 financial sector 64
e-signature pads 120 financial services 62, 253
e-signature utilization 131 fingerprint 121
e-supplier enablement solution 375 fingerprinting 112
East Asia 313, 319 food retailing 137
economic globalization 242, 317 food retailing industry 142
economic impacts 11 foreign currency 94
economic restructuring projects 297 foreign direct investment (FDI) 41
economic revolution 99 foreign indirect investment 41
economies of scale 137 free seats 351
“edge” markets 149
G
“edventure” 346
electronic authentication 104 “general-purpose technology” (GPT)
electronic databases 202 287
electronic finance 107 generic systems 149
electronic information 203 generic technologies 149
electronic medium 99 “gentleman™s agreement” 147
electronic pad system 120 geographic communities 218
electronic players 6 geographical constraints 99
“electronic purse” 265 global education market 347
electronic signature 98, 99, 104, 110, global telecommunications industry 39
125 globalization 101, 317
electronic signature technology 111 globally networked cities 201


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permission of Idea Group Inc. is prohibited.
392 Index


Google search engine 200 institutions 64
government policies 218 “integrated information channels” 137
grocery retailing industries 136 intellectual property 155
Gyandoot Dotcom 240 intellectual property laws 107
intellectual property rights 164
H interbanking transactions 259
interface 64
hardware 315
intermediation 28
hash function 116
internalization 149
high crime 90
international digital divide 236
higher education in India 348
international finance corporation (IFC)
human resource development 334
345
hyperlinks 200
international monetary fund (IMF) 255
International Telecommunications Union
I
(ITU) 42
IC card type 86 Internet 201, 273, 286, 287
ICT diffusion 236, 239 Internet banking 259
ICT economies 200 Internet economy 286
ICT growth 236 Internet usage 43, 276
identification 111 inventory management 371
idiosyncratic assets 149 IPC 138
idiosyncratic risk (IR) 48 IT revolution 313, 314
IGOs 202
J
illegal copying of software 175
image-process skills 301
Java card 119
India 347, 361
Indian IT export scenario 243 K
information and communication tech-
nologies (ICTs) 3, 63, 200, 218, knowledge-based economy 3
237, 252, 346 knowledge-enhanced products 155
information product 137 knowledge-intensive service (KIS) 148,
information providers 164 242
information reach 149 knowledge intensive service firms 257
information security 107
L
information society 3, 99
information technology (IT) 23, 40, 85, labor policy 14
315 legal boundaries of the firm 149
information technology (IT) education legislation 98
348 legislation models 99
information technology online (ITOL) licensing approach 157
220 “life-span” goods 136
information-based economy 3 life-span products 136, 143, 145
innovation 29 lifecycle model 293
innovation in food retailing 146 Lineage: The Bloodpledge 286, 288,
innovation networks 145, 148 295
innovation systems 149 local businesses 12
input-output system 30


Copyright © 2005, Idea Group Inc. Copying or distributing in print or electronic forms without written
permission of Idea Group Inc. is prohibited.
Index 393


loss of Individuality 9 normative coordination 30
low technology 137
O
M
old economy 313
magazine publishing 136, 137 online communities 217
magazine publishing industry 139 online game business 286, 288
management of innovation 137 online games 165
marginal capitals 213 online services 217, 220
marginalization 6 online shopping 138
marketing channel 157 online technologies 219
massively multiplayer online game open loop transaction 86
(MMOG) 301 OpenCard 119
massively multiple player online game opportunism 149
(MMPOG) 289 organisational changes 11
master promissory note (MPN) 131 organizational responses to technologi-
message authentication 114, 122 cal change 137
middleware 170 own-brand contractors 143
Mirror Newspaper group 140 own-brand products 143
mobile phones 64 ownership advantage 257, 258
modes of coordination 67 own-label 143
monopolistic trends 15
P
multi-national companies (MNCs) 242
multiple user domains (MUD) 289 paid seat 351
multiple user graphics (MUG) 289 payment systems 279
personal data protection 107
N
personal digital assistants (PDA) 64
nag boxes 158 Personal Identification Numbers (PINs)
narrowband 291 121
national capitals 201 “pervasive technologies” 149
“national innovation system” (NIS) 298 phases of a transaction 67
network arrangements 137 piracy 175, 183
network externality 178, 180 population demographics 276
network study 149 portfolio investment 41
network type 86 price-based transactions 28
networked economy 3 price discrimination 159
networking the nation (NTN) 220 prices 15
networks 201 pricing issues 154
new crane 148 printing presses 140
new economy 313, 314 privacy 9, 90, 107
“new innovation regimes” 148 production organization 26
new institutional economics 62 productivity growth 40
New York Stock Exchange (NYSE) 46 project-based approach 145
niche publishers 141 property rights 65
non-governmental organizations (NGOs) proximity to consumers 148
202, 345 pseudo-cash 87
non-repudiation 122 public key cryptography 114, 119


Copyright © 2005, Idea Group Inc. Copying or distributing in print or electronic forms without written
permission of Idea Group Inc. is prohibited.
394 Index


public key infrastructure (PKI) 104, SIM card 119
112, 123 simulacrum 288
public space 287 simulation 288
publishing firms 145 simultaneity of the unsimultaneous 302
small and medium enterprises (SMEs)
Q 218
small suppliers 147
quantification of transaction costs 66
smart card/fingerprint reader 122
quantitative modeling 39
smart cards 118
SMEs 16
R
social capital 221
re-intermediation 21, 25 social impacts 5
real economy 94 social isolation 7
reason for piracy 178 social revolution 99
reason for protection 180 socio-cultural economy 286
reductions of transaction costs 63 “soft” costs 348
Reed International 140 software 315
regional and rural Australia 218 software piracy 175
regional development 219 software protection 181
regional portals 217 software technology parks (STP) 247
regional Web portals 217 South Africa 253, 262
regulating piracy 175 South African banking organizations
regulation environment 102 255
replenishment-based logistics 142 South African banking sector 258
research 273 South African banks 252
reservation price 158 South African financial institutions 257
revenue model transitions 166 South African multiple option settlement
revenue models 154 (SAMOS) 262
South African reserve bank (SARB) 262
S South Korea 286, 295
“space of flows” 287
Sainsbury™s Magazine, The 148
spam 106
scale-free delivery 137
spin-off 144
scanning technology 138
spin-off title 145
Schumpeter 148
spyware 158
scoring model 70
standardization 100
search engines 201
state-wide area network (SWAN) 240
secure electronic transactions (SET)
stealthware 158
102
stock purchases 63
secure sockets layer (SSL) 102
stock theory 93
security 102
strategic assets 140
sell-side procurement 375
strategic inventory management 142
“semiperipheral capitals” 213
strategies for success 273
sequential move 188
subscription arrangement 158
“shareware” 158
subscription model 162
signature pads 120
subscription revenue model 162
signer authentication 109, 114, 122



Copyright © 2005, Idea Group Inc. Copying or distributing in print or electronic forms without written
permission of Idea Group Inc. is prohibited.
Index 395


supermarkets 138 virtual private networks (VPN) 102
supplier relationships 142 visible electronic signature protocol 117
supply chain management (SCM) 359, voice over Internet protocol (VoIP) 100
360, 364
W
symmetric key cryptography 120
systematic risk (SR) 48 Wal-Mart 142
watermarking 111
T
Web advertising 161
technology, media and telecommunica- Web employment advertising 163
tions (TMT) 40 Web pages 200
telecommunications 297, 329 Web portals 217, 220
Tesco 138 Web services 169
time deposit 87 websites 202
Tipper Tie 363 weightless economy 3
total risk (TR) 44, 48 welfare analysis 192
tourism 200 wired world 203
traditional industries 137 wireless application protocol (WAP)
traditional physical products 155 100
transaction cost approach 62, 65 “wireless in local loop” (WILL) 239
transaction cost reductions 157 World Bank 345
transaction costs 62, 65
X
“transaction trust” 277
transactional process 65 xDSLs 289
transactions 62, 65 XML 128, 169
transactions cost economics (TCE) 22 XML signature 128
transactions costs 317
transactions-cost approach 149 Y
transactions-cost-free market 26
Young Australian Rural Network (YARN)
transparent legislation 102
226
trust 142

U
union power 140
United Nations 202
University of Ballarat (UoB) 221
urban regions 201
URL references 200
USA Funds® 131

V
value at risk (VAR) 45, 48
versioning 159
vertical disintegration 140
vertical integration 140
virtual community 290



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permission of Idea Group Inc. is prohibited.
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