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by Ralph L. Kleim and Irwin S. Ludin
AMACOM Books
ISBN: 0814403964 Pub Date: 01/01/98

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Title
Appendix
Case Study Work Breakdown Structure
1.0 Parties
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1.1 Bachelor Party
1.1.1 Location
1.1.1.1 Determine location
1.1.1.2 Arrange for facilities
1.1.2 Entertainment/Music
1.1.2.1 Determine type of entertainment/music
1.1.2.2 Arrange for entertainment/music
1.1.3 Food/Beverage
1.1.3.1 Determine type of food/beverage
1.1.3.2 Arrange for food/beverage
1.1.4 Party
1.1.4.1 Conduct bachelor party
1.2 Bridal Shower
1.2.1 Location
1.2.1.1 Determine location
1.2.1.2 Arrange for facilities
1.2.2 Entertainment/Music
1.2.2.1 Determine type of entertainment/music
1.2.2.2 Arrange for entertainment/music
1.2.3 Food/Beverage
1.2.3.1 Determine type of food/beverage
1.2.3.2 Arrange for food/beverage
1.2.4 Party
1.2.4.1 Conduct bridal party
1.3 Reception
1.3.1 Location
1.3.1.1 Determine location
1.3.1.2 Arrange for facilities
1.3.2 Entertainment/Music
1.3.2.1 Determine type of entertainment/music
1.3.2.2 Arrange for entertainment/music
1.3.3 Food/Beverage
1.3.3.1 Determine type of food/beverage
1.3.3.2 Arrange for food/beverage
1.3.4 Reception
1.3.4.1 Conduct reception

2.0 Stationery
2.1 Invitations
2.1.1 Bachelor party
2.1.1.1 Determine whom to invite
2.1.1.2 Select type of invitation
2.1.1.3 Mail invitations
2.1.2 Bridal shower
2.1.2.1 Determine whom to invite
2.1.2.2 Select type of invitation
2.1.2.3 Mail invitations
2.1.3 Reception
2.1.3.1 Determine whom to invite
2.1.3.2 Select type of invitation
2.1.3.3 Mail invitations
2.1.4 Wedding
2.1.4.1 Determine whom to invite
2.1.4.2 Select type of invitation
2.1.4.3 Mail invitations
2.2 Announcement of Engagement
2.2.1 Select whom to contact (e.g., newspaper)
2.2.2 Prepare announcement
2.2.3 Mail announcement to newspapers
2.3 Thank you cards
2.3.1 Mail thank you cards for bachelor party
2.3.2 Mail thank you cards for bridal shower
2.3.3 Mail thank you cards for reception
2.3.4 Mail thank you cards for wedding

3.0 Photography/Videography
3.1 Engagement participants
3.1.1 Determine portfolio
3.1.2 Arrange for photographer
3.1.3 Arrange for videographer
3.2 Wedding portraits
3.2.1 Determine portfolio
3.2.2 Arrange for photographer
3.2.3 Arrange for videographer
3.3 Bachelor party
3.3.1 Arrange for photographer
3.3.2 Arrange for videographer
3.4 Bridal shower
3.4.1 Arrange for photographer
3.4.2 Arrange for videographer

4.0 Gifts and Favors
4.1 Bachelor party
4.1.1 Collect gifts
4.1.2 Safeguard gifts
4.1.3 Determine favors
4.1.4 Distribute favors
4.2 Bridal shower
4.2.1 Collect gifts
4.2.2 Safeguard gifts
4.2.3 Determine favors
4.2.4 Distribute favors
4.3 Reception
4.3.1 Collect gifts
4.3.2 Safeguard gifts
4.3.3 Determine favors
4.3.4 Distribute favors

5.0 Attire
5.1 Bride
5.1.1 Gown
5.1.1.1 Select gown
5.1.1.2 Tailor gown
5.1.2 Headpiece
5.1.2.1 Select headpiece
5.1.2.2 Fit headpiece
5.1.3 Veil
5.1.3.1 Select veil
5.1.3.2 Fit veil
5.1.4 Hairstyle
5.1.4.1 Select hairstyle
5.1.4.2 Coordinate with hairstylist
5.1.5 Makeup
5.1.5.1 Determine cosmetic requirements
5.1.5.2 Coordinate with cosmetician
5.2 Groom
5.2.1 Tuxedo
5.2.1.1 Select tuxedo
5.2.1.2 Tailor tuxedo
6.0 Transportation
6.1 Wedding
6.1.1 Bride and groom
6.1.1.1 Identify limousine service to church
6.1.1.2 Coordinate limousine service to church
6.1.1.3 Identify limousine service to reception
6.1.1.4 Coordinate limousine service to reception
6.1.2 Guests
6.1.2.1 Determine transportation requirements to church
6.1.2.2 Coordinate transportation to church
6.1.2.3 Determine transportation requirements to and from reception
6.1.2.4 Coordinate transportation requirements to and from reception
6.1.2.5 Arrange for valet service for church
6.1.2.6 Arrange for valet service for reception

7.0 Fees
7.1 Church service
7.1.1 Pay for church service
7.2 Parking
7.2.1 Pay parking fees for wedding
7.2.2 Pay parking fees for reception

8.0 Flowers
8.1 Wedding
8.1.1 Determine floral requirements
8.1.2 Coordinate floral delivery
8.1.3 Pay florist
8.2 Reception
8.2.1 Determine floral requirements
8.2.2 Coordinate floral delivery
8.2.3 Pay florist

9.0 Honeymoon
9.1 Determine location for honeymoon
9.2 Arrange for transportation to honeymoon location
9.3 Arrange lodging for honeymooners
9.4 Develop itinerary for honeymooners
9.5 Depart for honeymoon

10.0 Guests
10.1 Develop guest list
10.2 Coordinate lodging
10.3 Coordinate transportation (ground and air)
10.4 Arrange for food and beverages
10.5 Send letter of contact regarding services

11.0 Flowers
11.1 License
11.1.1 Prepare wedding license
11.1.2 Coordinate with civil authorities
11.2 Registry
11.2.1 Set up registry at church

12.0 Rings
12.1 Engagement ring
12.1.1 Determine requirements from bride
12.1.2 Determine requirements from groom
12.1.3 Coordinate with jeweler
12.1.4 Deliver ring to bride
12.2 Wedding ring
12.2.1 Determine requirements from bride
12.2.2 Determine requirements from groom
12.2.3 Coordinate with jeweler
12.2.4 Deliver ring to bride
12.2.5 Deliver ring to groom

13.0 Lighting
13.1 Wedding
13.1.1 Determine lighting requirements at church
13.1.2 Coordinate lighting requirements at church
13.1.3 Install lighting at church
13.2 Reception
13.2.1 Determine lighting requirements
13.2.2 Coordinate lighting requirements
13.2.3 Install lighting

14.0 Rules
14.1 Wedding
14.1.1 Identify bridesmaids
14.1.2 Identify best man
14.1.3 Identify maid of honor
14.1.4 Identify flower girls
14.1.5 Identify ring bearers
14.1.6 Identify ushers
14.2 Reception
14.2.1 Identify who will be in receiving line
14.2.2 Identify who will toast the newlyweds

15.0 Decorations
15.1 Wedding
15.1.1 Determine decoration requirements for church
15.1.2 Coordinate set up of decorations at church
15.1.3 Set up decorations at church
15.2 Reception
15.2.1 Determine decoration requirements at reception area
15.2.2 Coordinate set up of decorations at reception area
15.2.3 Set up decorations at reception area

16.0 Food/Beverages
16.1 Reception
16.1.1 Determine food requirements
16.1.2 Coordinate food delivery
16.1.3 Coordinate serving of food
16.1.4 Determine alcoholic and nonalcoholic beverages
16.1.5 Coordinate beverage delivery
16.1.6 Coordinate serving of beverages

17.0 Church
17.1 Contact church of choice regarding date, time, and number of attendees
17.2 Coordinate with church specific requirements regarding service
17.3 Conduct wedding

18.0 Cake
18.1 Determine requirements for cake
18.2 Submit requirements to bakery
18.3 Arrange for delivery of cake to reception area
18.4 Coordinate serving of cake

19.0 Rehearsals
19.1 Wedding
19.1.1 Coordinate with church the date and time of rehearsals
19.1.2 Coordinate with wedding party the date and time of rehearsals
19.1.3 Conduct first wedding rehearsal
19.1.4 Conduct second wedding rehearsal
19.2 Reception
19.2.1 Coordinate with reception area owner the date and time of rehearsals
19.2.2 Coordinate with receiving line and toaster the date and time of rehearsals
19.2.3 Conduct first reception rehearsal
19.2.4 Conduct second reception rehearsal


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Project Management Practitioner's Handbook
by Ralph L. Kleim and Irwin S. Ludin
AMACOM Books
ISBN: 0814403964 Pub Date: 01/01/98

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Title
Glossary of Project Management Terms
active listening
Genuinely hearing what the speaker says.
-----------
actual cost of work performed (ACWP)
The actual costs accrued for one or more tasks up to a specific point in time.
arrow diagram
A charting approach that uses nodes to represent events and arrows to describe the task between the
nodes.
assessing status
Determining how well the project has and will achieve its goals and objectives.
backward pass
Using the durations and dependencies in a network diagram, and moving from right to left through a
network diagram, beginning with the very last task, to calculate the late start and finish dates.
bar or Gantt chart
A charting approach that displays a list of tasks and, for each one, an accompanying bar to reflect the
flow time or duration.
baseline
Agreed-upon points of reference. In a project environment, baselines are set for schedule, budget, and
quality.
body language
The physical movements that account for 70 to 90 percent of our conversation (e.g., facial expressions,
body movements, posture, and eye movements).
budgeted cost for work performed (BCWP)
The estimated value of the work completed up to a specific point in time.
budgeted cost for work scheduled (BCWS)
The estimated value of the work scheduled.
burdened labor rates
Rates that include the cost of fringe benefits (e.g., insurance, floor space, nonlabor overhead).
cause and effect diagram
A charting approach to identify the cause of a problem by identifying the interrelationships among the
four M™s: machines, manpower, materials, and methods.
change, corrective
Revisions that are nice to have but unnecessary.
change, high-priority
Revisions that demand immediate attention.
change, low-priority
Revisions that are addressed, if time permits.
change, major
Revisions that dramatically affect schedule, cost, or quality.
change, medium-priority
Revisions that do not require immediate attention.
change, minor
Revisions that do not fit in the major change category.
change board
The people responsible for classifying and prioritizing changes.
checkpoint review
A type of session held at specific times, usually after a red-letter date or significant event (e.g.,
completion of a major milestone).
checksheet
Document that records the frequency distribution of a number of incidents.
client/server environment
A computing architecture where some or all application processing may reside at the client (e.g.,
microcomputer level) or be shared with a server (e.g., mini- or mainframe computer level).
closing
A function of project management that involves compiling statistics, releasing people, and preparing
lessons learned. component A basic element of a system.
concept phase
The first phase of the project cycle. During this phase, the idea of a project arises and preliminary cost
and schedule estimates are developed at a high level to determine if the project is technically and
economically feasible.
constraint date
The time mandating that a task may have to begin or finish on or by a specific date.
contingency planning
Tentative responses to situations that have a good probability of occurrence and could impact project
performance.
control (n.)
A measure in place to mitigate, prevent, or correct the impact of a threat.
control chart
A diagram that identifies normal and anomalous situations ” specifically a variance from an average.
controlling
The function of project management that assesses how well a project meets its goals and objectives. It
involves collecting and assessing status, managing changes to baselines, and responding to
circumstances that can negatively impact project performance.
corrective action
Steps taken to get the project back on track.
cost variance
The difference between budgeted and actual costs.
critical path
One or more paths through the network diagram with tasks having zero float.
data flow
A diagramming technique showing the flow of data through a system.
defining
The function of project management that determines exactly the purpose and boundaries of a project. It
involves determining the overall vision, goals, objectives, scope, responsibilities, and deliverables of a
project.
delegating
Having a person act on behalf of another individual.
direct costs
Charges directly related to the building of a product (e.g., materials and specialized labor).
dissatisfier
Psychological desire that if not satisfied will negatively impact motivation.
distributed computing
A computing environment where processing power is split among different levels in systems
architecture.
diversity
A work environment tolerating a variety of backgrounds, including race, nationality, ethnicity, and
religion.
duration
The flow time of a task.
early finish date
The earliest time a task can be completed.
earned value
The integration of cost and schedule to determine the level of progress.
effectiveness
Whether a project is achieving its goals and objectives.
efficiency
Whether a project is consuming more or fewer resources than expected.
expectancy theory
Successful performance depends on the expectations of rewards, whether extrinsic or intrinsic, that a
person has.
expected time
Using the most likely, most optimistic, and most pessimistic variables to calculate the time anticipated
to complete a task.
feedback loop

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